Energy Reset

Cancellation Policy

24-Hour Cancellation Policy We understand that plans can change unexpectedly. To ensure fairness and smooth operations, we have implemented the following 24-hour cancellation policy: Cancellations Made More Than 24 Hours in Advance: If you need to cancel or reschedule your appointment or booking, please do so at least 24 hours before the scheduled time. Cancellations made more than 24 hours in advance will not incur any charges, and you will be fully refunded (if applicable) Cancellations Made Within 24 Hours: Cancellations made within 24 hours of the scheduled appointment or booking will result in a cancellation fee of 50% of the total service/booking cost. This fee covers the time and resources reserved for your appointment. No-Shows: If you fail to show up for your appointment or booking without prior notification, the full amount of the service or booking fee will be charged, and no refunds will be issued. Late Arrivals: We kindly ask that you arrive on time for your appointment. If you are running late, please inform us as soon as possible. We will do our best to accommodate you without cutting into the next client’s appointment time. However, your session may be shortened or rescheldued to avoid disrupting subsequent appointments.If rescheduling is not possible, the appointment may be treated as a no-show, and the full service fee will be charged. Exceptions: We understand that emergencies happen. If you are unable to cancel or arrive on time due to an unforeseen emergency, please contact us as soon as possible, and we may waive any fees at our discretion. How to Cancel: To cancel or reschedule your appointment, please contact us via email or phone at least 24 hours in advance. By booking with us, you agree to the terms of this cancellation policy.

Contact Details

• 4500 38 Line, Sebringville, ON, Canada

  dawn@dawnrosemary.com

• 270 Ontario Street, Stratford, ON, Canada

  dawn@dawnrosemary.com